Are your virtual assistants real people or AI?
Real people. Every call is made by a real, trained virtual assistant who we recruit, train and manage ourselves. We use AI only for quality checks (AI Quality Validation compares the call recording with what was entered) and for automated workflows, such as updates in your Client Portal. Iva, our chat assistant, is AI and is labelled as AI.
How does Proptech AI help my business?
We give you real, trained virtual assistants who work as your telesales, telemarketing, customer support or appointment-setting team, in any industry. We recruit, train and manage them, and you follow their calls in your Client Portal. For real estate investors we also research property owners to find accurate contact details, and AI-verify every seller opportunity against your buy-box before it reaches you.
Do your virtual assistants speak good English?
Yes. Our virtual assistants speak strong, clear English, with excellent communication skills, and support clients in the US, the UK and Canada.
Do you only work with real estate?
No. Real estate is where we started, and investors get our full pipeline. Our virtual assistants also work as telesales, telemarketing, customer support and appointment-setting staff in other industries, for example solar, roofing, home improvement, insurance, software, medical and wellness, legal services and retail. See the industries we work with.
Who is my Acquisitions Manager, and can I choose them?
Yes. Once a seller opportunity clears AI verification, it goes to a dedicated Acquisitions Manager who negotiates price, terms, and contract structure directly with the seller. You interview and approve your Acquisitions Manager yourself before they ever work a deal for you.
How do I sign up?
Click Create your account (or Sign up under the Client Portal's sign-in box). Then click + Create Campaign, choose your virtual assistant, dialer and data, set your buy-box, and pay securely with Stripe. Your virtual assistant starts in 1 business day.
What happens if I'm not satisfied with a seller opportunity?
If a seller opportunity doesn't match your campaign criteria, you can dispute it directly from your Client Portal. Every disputed or AI-flagged lead is reviewed; see our Refund & Replacement Policy.
What's your cancellation policy?
We ask for two weeks' written notice before cancelling or pausing service, since campaigns and staffing are scheduled in advance. Full details are in our Terms of Service.