Frequently asked questions

Real people. Every call is made by a real, trained virtual assistant who we recruit, train and manage ourselves. We use AI only for quality checks (AI Quality Validation compares the call recording with what was entered) and for automated workflows, such as updates in your Client Portal. Iva, our chat assistant, is AI and is labelled as AI.

We give you real, trained virtual assistants who work as your telesales, telemarketing, customer support or appointment-setting team, in any industry. We recruit, train and manage them, and you follow their calls in your Client Portal. For real estate investors we also research property owners to find accurate contact details, and AI-verify every seller opportunity against your buy-box before it reaches you.

Our virtual assistants work as telesales reps, telemarketers, customer support staff and appointment setters. They also qualify leads with your questions, follow up on inquiries, quotes and estimates, make appointment and payment reminder calls, and handle client intake and booking support. Your script and goals are worked out with you on a call with our team.

Yes. Our virtual assistants speak strong, clear English, with excellent communication skills, and support clients in the US, the UK and Canada.

No. Real estate is where we started, and investors get our full pipeline. Our virtual assistants also work as telesales, telemarketing, customer support and appointment-setting staff in other industries, for example solar, roofing, home improvement, insurance, software, medical and wellness, legal services and retail. See the industries we work with.

Owner research is how we find a property owner's current contact details (phone numbers, emails and addresses) when they are hard to reach.

Most calling services hand you a name and a number. We hand you a seller opportunity that's already been through two layers of verification: an independent AI review of the call recording against your criteria, and a dedicated Acquisitions Manager, who you personally interview and approve, who negotiates the deal with the seller before you ever have to.

Weekly, not monthly like many competitors, so the seller opportunities and lists you receive stay current and you get the most recent contacts.

Every seller opportunity we accept is independently checked by AI: we transcribe the call recording and compare what was actually said against what got submitted on the form, flagging any mismatch. For example, if the form says a seller "wants to sell fast" but the recording sounds hesitant. It's a second, unbiased opinion layered on top of our standard review.

Yes. Once a seller opportunity clears AI verification, it goes to a dedicated Acquisitions Manager who negotiates price, terms, and contract structure directly with the seller. You interview and approve your Acquisitions Manager yourself before they ever work a deal for you.

Your Client Portal login is available from the top of every page on our site, as well as in your onboarding email. From there you can see real-time campaign dashboards, call recordings, seller opportunity status, and message your team directly.

Yes, at no extra charge. In your Client Portal, open Integrations and connect GoHighLevel, Follow Up Boss, HubSpot or REsimpli directly (paste one key, pick where they land and choose which field each answer goes to), or connect Zapier or Make to send them to Podio, Salesforce and most other CRMs. Every approved opportunity is sent the moment it reaches you, with the contact details, the answers from the call and a link to its call recording that plays straight from your CRM. A possible deal we ask you about first is sent once you say Yes.

Create your account (or click Sign up under the Client Portal's sign-in box). Then click + Create Campaign, choose your virtual assistant, dialer and data, set your buy-box, and pay securely with Stripe. Your virtual assistant starts in 1 business day. A guided tour shows you around the first time you sign in.

Take the first step and try it yourself. We're confident once you see a sample of our verified seller opportunities.

If a seller opportunity doesn't match your campaign criteria, you can dispute it directly from your Client Portal. Every disputed or AI-flagged lead is reviewed; see our Refund & Replacement Policy for details.

We ask for two weeks' written notice before cancelling or pausing service, since campaigns and staffing are scheduled in advance. Full details are in our Terms of Service.